Sunday, 15 November 2009
You're a What?
I've experimented with several different ways of explaining what I do. And I'm not alone in Coach World. Trying to define the term life or business coach takes up a hefty chunk of Coach Training 101.
The one I'm currently going with (and it does change) is: well, you know how a personal trainer helps get your body in shape? A business coach is a personal trainer for your business, getting your business into the shape you want it to be, trimming the fat, building some muscle, strengthening the backbone.
Defining your product or your services to your customer can be tricky if what you do is something completely new and, as a result, foreign.
So I liked this article and video tweeted by @GuyKawasaki on a technique called Anchor and Twist
Hope you find it useful!
Dawn
Saturday, 7 November 2009
What Are You Putting Up With?
My cat likes to sit on my laptop (because it's warm and I sometimes - stupid me - leave it open). When I tried to prise her off after her latest attempt at disguising herself as a laptop cover, she did what all cats do, she dug her claws in. And pulled the c off. After some fiddling I reattached it but ... it's not perfect. Sometimes the c works if I really make sure I push the key down hard, sometimes I forget and I type ontrary and aount. Oh rap!
(Before you go tweeting me demanding your fiver, those ones I just wrote were intentional, okay?)
This same week I also found myself wrestling with the washing machine for the umpteenth time, holding the broken cupboard door up to stop it falling on the floor while simultaneously opening the machine door with my other hand and throwing a pile of laundry inside. I then spent several minutes trying to lodge the broken door back in place so no one would notice any difference to my other "non-broken" cupboard doors. This all coincided with my neighbour casually asking me last night if my fridge light had gone out. He'd gone looking in my fridge for a bottle of white wine. I didn't dare tell him it had gone out circa Halloween 2008.
A coach colleague of mine calls it "the sand in your shoe"... in a nutshell, it's all the stuff you're putting up with for one reason or another, the stuff that irritates the hell out of you but you just haven't got round to doing anything about. Other than moan.
The sand in your shoe, what you're putting up with, your tolerations - they can sap your time, sap your money, and more importantly, sap your energy.
Every time you walk by your desk, trying to blithely ignore the pile of papers you haven't filed yet, every time you spend twenty minutes looking for the pair of scissors somewhere in the house, every time you apologise about the mess when you offer to give your friends a lift in the car (or worse, avoid giving your friend a lift because you're too embarrassed about the state of it) - all those things you know you "should" do/be doing/have done - nag you.
And no one likes a nag. Even if it is only your Inner You nagging your Outer You. Eventually, what you're tolerating leaves you feeling overwhelmed and either unable or unwilling to tackle even the smallest thing.
A pile of filing might not seem like a priority but if it takes you 20 minutes to find a document because it's not filed properly, then it's a drain on your time, energy and money.
What are you putting up with?
Tackling your tolerations first involves finding out what they really are:
Part One:
Give yourself thirty minutes, sit down with a pen and paper or at your computer and start making your list. List every single thing you are putting up with. You don't have to limit it to tangible things either. Maybe you're putting up with your other half being constantly late, or a boss who treats you badly, or a job you've simply outgrown. List everything that's irritating you, bothering you, and generally making you feel miserable.
Don't be alarmed if you've got quite a long list there. The first time I did this I had 161 tolerations! I must have been like a bear with a sore head to be around.
Part Two:
Now decide which one of your tolerations you're going to do something about first. Then go take care of it until you can cross it off your list. Then move on to the next toleration.
You might want to tackle one thing on your list every week, or one item every day, or if you get a real burst of energy you might find yourself crossing four or five items off your list in one go.
There's a very good reason why you might do the latter. Scientists have found that accomplishing small tasks or completing a challenge releases endorphins much the same way exercise does.
Taking action and doing something about all those things that are bothering you feels good. And that creates an upward spiral, giving you a boost of energy to get even more done.
Best wishes,
Dawn
Friday, 30 October 2009
Fear Busting
So, first of all, let me assert my firm belief that the only thing we have to fear is fear itself - nameless, unreasoning, unjustified terror which paralyzes needed efforts to convert retreat into advance.
In short, what FDR was saying was, while things might well be really bad right now, if we give in to fear, become paralysed by pessimism and doubt and do nothing to get ourselves back on our feet, then things can and will get a whole lot worse. No matter how frightened you are, take action. Sometimes doing one small thing that moves you in the direction of your goal can kick-start an upward spiral away from feeling that fear and doubt.
Five tips to get yourself unspooked
It's part of the journey
Fear is part and parcel of the journey, the same way service stations are part of the motorway. Expect it. In fact expect fear to raise its ugly head every 10 miles or so. Stop a while if you have to, but ultimately get back in the car and keep on going. Your destination is not a service station.
Call it what it is
Get into the habit of recognising when you feel fear. We've got so good at deceiving ourselves we often deny we're feeling anxious or nervous about a task or project, meeting or appointment. But if you find yourself putting something off time and again or if you're procrastinating more than usual, take a long hard look at what's going on. Label it "fear" and question what the fear is about. Ask yourself: Why am I so afraid of doing this? The answers can be enlightening.
It's like Halloween
The thought occured to me as I watched my kids try on their Halloween costumes, that a lot of what we fear is very much like a Halloween costume - strip away the fake blood, the skeleton outfit and grotty fake teeth and it's just a harmless three-year old with a very sweet tooth underneath. How much of what we fear is as terrifying as it at first appears? Fear can trick you into thinking the very worst thing that can happen ...will happen.
Which is why I get my clients to imagine their...
Worst-Case Scenario
What's the very worst thing you can imagine happening as you try to achieve your goal? Now think through how you would handle it? You'd handle it, right?
How have you handled problems in the past? However you handled them, recognise that you got over, through, past and beyond them.
Trust you have what it takes to get yourself out of the worst predicament. The world will not end, the sky won't fall down.
Here and Now
Fear is paralysing. The fear of putting a step wrong can be enough to stop us in our tracks. But fear is usually all about what might happen in the future, not about what might happen right now. If you find yourself getting overwhelmed by pessimism and terrifying thoughts of what might happen, bring yourself back to the moment. What can you do today to move you in the direction of your goal? Forget tomorrow, next week, three months from now. Focus on the present. It might be a small thing, it might be a small part of a bigger task. But breaking your big chunk of worry down into smaller bite-size pieces helps reduce that scary feeling.
Even the smallest dot of optimism when coupled with action can be enough to keep fear in its place and stop it stopping you in your tracks.
Best wishes,
Dawn
Wednesday, 27 May 2009
Are you the world's greatest juggler?
The reality of it, however, is you feel it's all going to come crashing down around your ankles in spectacular fashion the minute you take your eyes off the balls, the moment you lose focus or pause for just a minute. Even though your mind and body may be crying out for you to do just that - stop - you don't. You keep on juggling.
The danger is that it all starts becoming overwhelming. When you're juggling that many balls, realistically, there's only so much focus and attention you can give each one. Add one more thing to juggle and your resources - your time, energy, patience - just get that much further stretched. Ultimately you end up giving less of yourself to more things. And when you give less of yourself, the results are usually less than satisfying. People start to complain - maybe your work isn't quite as polished as usual, your partner resents that you're not really connecting... and that negative feedback can make you feel that all you need to do is juggle harder and faster to keep everyone happy.
So, stop. Stop juggling for a moment. Take a minute to think of all the things you are doing, all the stuff you are keeping up in the air, sometimes by sheer willpower alone.
How much of this stuff is necessary?
How much of what you are juggling is fulfilling?
What can you let go of?
What would happen if you let go?
Sometimes the things we do have nothing whatsoever to do with what's important to us. We take on a project and never stop to evaluate months down the line, if that project is still valid, or we adopt a certain behaviour and stick with it, never realising that sometimes our behaviour no longer works in our current lives. A lot of what we do is because we think we should, not because we really want to.
Just for one day, allow yourself to drop a few of the things on your "have to do" list. You can always pick them up again tomorrow. If you're feeling motivated, think about what you could drop for a month. Or, even... what could you let go of forever?
Have a great week,
Dawn
Tuesday, 24 March 2009
The Naked Face
About a year ago, I was in an audience to hear BBC Radio 2 presenter Chris Evans talk about the ups and downs of his career. One of the most talented presenters of his generation, Chris became famous for his outrageous style and for breaking boundaries. In the chat, he recalled a conversation he'd had with a senior producer on his very first day on the job. After the show, the producer took him to one side and said, "That was great Chris, but was that the real you?". Chris was puzzled. "Of course that was the real me." "OK," the producer said, "But if it wasn't, make your money and get out of presenting fast, before the audience realises".
What the producer was trying to say was: Be yourself, don't try to be something you're not. Because in the world of TV and radio, once the audience sniffs out you're a fake you're finished.
We seem to be hardwired to spot a phony, don't we? It may not even be something we're conscious of, but if someone is putting on an act just to please us, we can somehow sense it and we don't like it. Someone who is not who they say they are instantly loses all credibility and respect. The minute we spot a fake, we're baying for blood.
So what is being authentic, being an authentic person? I would say it's condensing all your actions, behaviours, words until they truly represent who you really are? It takes practise. It requires a degree of self-examination. It means asking yourself, "Am I saying what I really think in this situation?" or, "Am I being brave enough to be me or am I just conforming to what I think this situation or these people require of me".
I find that especially true in the business environment. We tend to put on a different face when we're working in a corporate environment to the one we'd wear at home. Of course, the world of business dicates we all behave in a certain way, there's an unwritten code of conduct, for good or bad. But, that doesn't mean we all need to lose ourselves and become yes men or women.
Think of all the great truly individual people you know of. Think of the businessmen and women who seem to have broken the mould, the people you respect the most, think of those great networkers. What makes them different?
A friend described great networkers as 'people who are themselves no matter who they speak to'. I think that's about right. But it's more than that. They are people who either, consciously or unconsciously, realise that our differences are our strengths. Meeting someone who is being "truly themself " is refreshing. It's also inspiring.
And, not to mention, smart. Think about all the energy you expend, switching your mask or playing a different role to suit every different occasion. If you're constantly switching between roles, well, frankly, isn't that a little exhausting? If you're just one person - you - 100% of the time, well, that's simple isn't it?
So, on the road to becoming truly authentic, here are a few thoughts:
* In any situation where you are required to be present, to contribute - be it at work or at home ask - Am I being truly authentic? Am I standing by what I believe in, what I feel or know to be true?
* What do I stand to lose or gain by not being who I really am?
* What do I stand to lose or gain by being who I truly am?
* Forget for a moment your perception of how you "should" be. I hear clients say things like "Well, to be any good in business I should be hard-nosed" or "I should be networking 24-7". Reinvent what it means to be good in business - go with what feels right for you. The minute you step outside being authentic, you'll feel it. It will feel uncomfortable.
* What roles do I regularly play? Mr Dependable? Yummy Mummy? Domestic Goddess? Put-upon employee? How does that serve me? Does it serve me well? Is that who I really am or is it something I feel I am trying to live up to?
* What would it feel like to ditch that role and just be simply myself?
Have a great week,
Dawn
Wednesday, 28 January 2009
The P Word
But passion, what we're passionate about, what drives us, is an important part of who we are. If we're talking about life being a journey - and it seems everyone is talking about their "journey" these days - then passion pretty much is the vehicle you're driving, the compass you're navigating with, the route map and the road. And it's certainly the fuel in your engine.
And at 0 pence per litre, you can go a long way without breaking the bank.
Some clients come to me knowing exactly what they want to talk about. They have a clear goal and generally need someone to help them create a strategy to achieve that goal. Others don't have a clear goal, just a sense (vague or otherwise) that life doesn't quite fit the way they want it to. Like a badly-fitting suit, it's tight in all the wrong places, the fabric is itchy and makes them look frumpy. And the colour's all wrong.
"Passion is the fuel in your
engine. And at 0 pence per
litre, you can go a long way
without breaking the bank"
Whenever I coach a client who doesn't have a clear idea of what they want, just a very clear idea of what they don't want, one of the first things I do is try to connect them to what they feel passionate about. Some people have a real fear of not knowing where they're going, or even where they want to go. There's a sense that we should know what we want to do with our lives, we should have goals and visions and plans. But the beauty in not knowing is that you have a whole blank page upon which to create something. And it can be anything. Without a fixed goal, anything is possible. You are free to let your passions guide you.
So what are you passionate about and what are you going to do about it?
Passions don't have to be some big deal. Not everyone wants to be a novelist or actor or become the next big entrepreneur. One of my friends, a former professional singer, hasn't sung in public for 20 years. One day she woke up and realised how much she missed it. So she joined a local choir and that's all she needs to get that same little buzz from doing something she really really loves.
So... take a pen and paper. Make a list.
*what would you do with your day for pure enjoyment's sake if you didn't have to work, didn't have any responsibilities and had limitless resources (money, technology, space, time). List as many things as possible.
* which of the things you listed could potentially a) provide a source of income; b) improve your life in material, emotional and physical ways? Cross out any of the items on your list that don't fit the above criteria (so out goes the 24-hour tv session and gorging on chocolate all day - sorry!)
* Of the remaining items on your list - which one really really excites you?
* How could you get more of it into your life?
* What steps are you going to commit to, in order to get more of it into your life?
* What is the first step?
* Take that first step.
Have a great week,
Dawn
PS: I've just dug out an old 70s song by Harry Nilssen for my kids to have a listen. It's called Blanket for a Sail. It's about a tiny little boat, faith is keeping it afloat and it's got a tiny little skipper with a worn and tattered coat:
"The laws of the ocean, say that you should never fail.
Just use your heart as a rudder, faith as a compass and a blanket for a sail"
Monday, 19 January 2009
The Importance of the Box...
So, what do you do when you do a jigsaw? Well, first you tip all those little (irritating) pieces out on the carpet or table or wherever. (I remember my grandma's carpet, big intricately coloured and patterned - nightmare for jigsaws). Then what do you do? You start laboriously turning all those little pieces over so that the picture side is face up. Maybe you start sorting out which are edge pieces, which are corner pieces, maybe you group together the pieces that are obviously sky (or kitten) versus sea (wool).
And then you look at the box. Or rather the picture on the box. Picture on the box, pieces on the carpet, picture on the box... you've done jigsaws, you know what I mean.
One particular problem I was trying to sort out recently was how many hours and human beings it was going to take to cover childcare over a 24 hour period. Every solution I came up with ultimately drew a blank. Just as I was about to curl up in the fetal position and pull the duvet over my head I had a thought. I don't even know what the picture is, let alone where all the pieces go. Once I realised that it all became relatively simple.
So, then. Let's say the first rule of solving a problem or creating a plan is: what is the picture, the one you are trying to create? What does the solution to your problem look like, in other words.
Once you know what your picture is, the rest is straightforward enough. You start looking at the pieces you've got on the table/carpet. These pieces - these are your resources. In my case, these were friends, family, babysitters, playgroups I could somehow wrangle/cajole and bribe into helping me out.
Next step, unless you really enjoy being hard on yourself, (in which case, I say go for it) you create the framework. You line up all those edge pieces, match them together until you've created your frame inside which all the other pieces will go.
Your frame is the parameter of your plan. You've dismissed silly ideas, impractical ideas, ideas that require too much money, time, energy... these belong outside the parameter. You don't need to worry about them any more.
So then you're left with the pieces that do work. You slowly examine each piece/resource... where does it fit in this picture, the picture on the box, your plan? Sometimes, those puzzles are easy-peasy: 25 pieces, 50 pieces; sometimes they're the doozies, 1000 pieces - these take time and effort and lots of thought.... and patience.
But once you have the picture - if you have the picture - it's simply a matter of taking each step one piece at a time.
Back to the box. It's got the picture on it. The picture is also the theme. Like me you might have lots of different jigsaws relating to different themes in your life: childcare, work, friends, family, children, health. And every day or week or month, life will throw up a particular challenge that needs sorting out and piecing together. Keep referring back to the picture... it'll keep you on the right track.
Hoping they're all 25-piecers...
Dawn